February 2022: We’re one of only 5 businesses in Western Pennsylvania that received a Four Diamond rating from AAA.
Four Diamond hotels, just 6.5% of all AAA Diamond properties, are noted for upscale style and amenities enhanced with the right touch of service. Hotels must also pass a rigorous evaluation that includes unannounced, in-person evaluations by AAA’s expert inspectors.
We're rated #1 on Tripadvisor
Excellent Inn in the City
Will be Back
This Place is Amazing!
First, the atmosphere. This place is so cozy. They have a porch outside with rocking chairs, and a tidy, warm dining room and sitting area for afternoon tea. They also have an outside patio with more rocking chairs and tables/seats. Our room itself (the Northern Spy suite) was very large, with a sitting area and a separate bedroom + bathroom. Everything was very clean and tastefully furnished. We received a package with various sanitary supplies given the current pandemic (face masks, hand sanitizer, gloves) upon arrival and everyone in the inn took the upmost precautions (everyone wore face masks, reminders everywhere about social distancing, tables set 6 feet apart, etc.). As a medical student, I was happy to see such detail taken to protect customers and employees.
Second, the service was amazing. When I booked the inn over the phone, a very nice man named Nick helped me with the reservation. He made sure to get someone to call me back when he didn't know an answer to a question, and he was very patient when I had questions about the packages/which room to pick/etc. When we arrived, a very nice woman greeted us and showed us around and up to our rooms. She later arrived right on time to deliver wine and cheese as well as dessert later in the evening when we had scheduled them. The next day during our afternoon tea, another woman ushered us into the tea area and our waiter was very attentive.
As for everything else--it was impeccable. They gave us a whole bottle of red wine as part of our package deal, and the cheese and charcuterie plate were delicious. The hot chocolate and cookies as well as the chocolate lava cake (so rich!) were also amazing. The afternoon tea service, which may other people have written about here, was an experience in itself. I honestly just want to replay our whole stay again because it was so great.
I highly recommend booking a stay here for a "staycation" or just going for afternoon tea. 5+ stars for sure!